Infrastructure Administrator, Tier-2



Closing: May 31, 2022

Posted: April 20, 2022



Job Department

Information Technology

To apply for this position, please send your resume to Please use the job title as the subject line for reference.


About AGI

AGI is a global food-based infrastructure company publicly traded in Canada. With over 4,200 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems and an expanding platform for food processing facilities.

Today, AGI’s product portfolio also includes cutting edge solutions that leverage IoT enabled devices, sensor technology and cloud computing.  The AGI SureTrack product is an independent hardware and software platform that brings together data across the farm, in real time, and provides customers with the ability to manage their crop production, manage their overall business, and market their grain based on content and robust traceability. With a customer base that includes Growers, Ag Retail, Grain Buyers and Food Processors, AGI SureTrack is an independent farm operating platform, with supply chain visibility and complete crop management.

The Opportunity

IT Administrator, Infrastructure & Support will be responsible for managing and maintaining local end- to-end networks and IT interests, as well as interacting with global environment for various projects and initiatives.  This position will be under the supervision of our Manager, IT Infrastructure, with a focus on service management and support.

The Team

Reporting directly to the Manager, IT Infrastructure, this role will liaison with IT team members across all AGI divisions to support employees with their technology related needs.


  • Provide general IT support to all AGI users, both onsite and remote.
  • Provide training on Microsoft productivity applications such as Microsoft Teams, OneDrive, SharePoint, OneNote,
  • Effectively communicate with end-users and team members.
  • Ensure operation of local IT infrastructure, including servers, switches, routers, and other hardware.
  • Work with the team to procure IT hardware and s
  • Ensure adherence to AGI IT Policies and Standards.
  • Focus on Confidentiality, Integrity, and Availability of all systems.
  • Support facilities across Chicago area and the larger AGI technology infrastructure.
  • Some Cloud platform support will be included.
  • Support an environment that includes all operating systems.
  • Windows domain and user provision management.
  • Participate in network upgrades, buildouts, and troubleshooting.


  • Post-secondary education in Information Technology or equivalent mix of training, certification, and
  • 3+ years of work experience as a Level 2 Help Desk Technician, System Administrator, or similar
  • A professional and positive attitude and approach to
  • Apple/Mac/IOS support experience.
  • Proficiency with Microsoft Office and related Microsoft Productivity
  • Experience with PowerShell an
  • Industry certifications in IT, networking and/or security would be an
  • Understanding of PC, Server and Network hardware and
  • Understanding computer
  • Experience with performing user administration
  • Experience with Microsoft SharePoint and Office 365.
  • Experience with G-suite, Azure Cloud and/or AWS would be an asset.
  • Linux/Mac experience would be an asset.
  • Basic understanding of security terminology, concepts and tools used to protect IT systems and
  • Excellent organization and prioritization
  • Communicate effectively both verbal and
  • Analytical thinking and attention to
  • Ability to plan, manage and evaluate job
  • Ability to build strong working
  • Ability to problem-solve and make sound

How To Apply

Apply today! Click the Apply Today button above or email with your cover letter and resume and note the job you’re applying for in the subject line.

We thank you for applying, however, only those selected to continue in the interview process will be contacted.

AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.