Closing: February 25, 2022
Posted: January 4, 2022
AGI is a global food-based infrastructure company publicly traded in Canada. With over 3,800 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems and an expanding platform for food processing facilities.
Today, AGI’s product portfolio also includes cutting edge solutions that leverage IoT enabled devices, sensor technology and cloud computing. The AGI SureTrack product is an independent hardware and software platform that brings together data across the farm, in real time, and provides customers with the ability to manage their crop production, manage their overall business, and market their grain based on content and robust traceability. With a customer base that includes Growers, Ag Retail, Grain Buyers and Food Processors, AGI SureTrack is an independent farm operating platform, with supply chain visibility and complete crop management.
AGI SureTrack empowers farmers and growers to make the most out of the resources they have while helping producers effectively manage inventories and find resources when needed. The farm is truly the heart of our organization. Each day we are driven by our guiding principles of integrity and innovation to create meaningful solutions that deliver value and profit back to the farmer and we need your help to do it.
Field Service Manager’s primary function is the oversight for a team of technicians across a region within North America. Our technicians are responsible for all aspects of service for our equipment at customer sites. This includes but is not limited to installation, repair, uninstall, maintenance and management of AGI SureTrack equipment.
Reporting to the AGI SureTrack Implementation Manager and Head of Field Services, the Field Service Manager will partner with Sales Managers across North America to understand the commercial strategy and to ensure successful execution. The Field Service Manager serves as an escalation point to address customer issues, scheduling conflicts and personnel issues. They must be able to collaborate with the different parts of the business, including sales, operations, engineering, customer service, counterparts in other regions/countries, and dealers that install and service AGI SureTrack equipment.
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We thank you for applying, however, only those selected to continue in the interview process will be contacted.
AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.