Farm Service Administrator

AGI

Dates

Closing: November 1, 2021

Posted: September 22, 2021

Location

Swift Current, SK, Canada

Job Department

General

To apply for this position, please send your resume to barbara.reilly@aggrowth.com. Please use the job title as the subject line for reference.

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About AGI

AGI is a global food-based infrastructure company publicly traded in Canada. With over 3,800 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems and an expanding platform for food processing facilities.

The Opportunity

We are actively seeking a Farm Service Administrator to join our growing Customer Experience team at AGI – Swift Current, a division of AGI.  In this role you will pride yourself on being an involved learner and problem-solving expert.  You are noted for treating your team and customers as family and getting to know what motivates them.  You will be an ambitious go getter who has a track record of developing strong relationships.

The Team

We are currently a dynamic team of 5 from varied backgrounds.  We collaborate closely with Engineering as well as the entire AGI- Swift Current Leadership Team. The Farm Service Administrator will report directly to the Product Manager.

Responsibilities 

  • Organize, distribute, and verify the work of others and participates in their training within the service unit.
  • Act as a resource person.
  • Deal with customer/employee requests, inquiries, and complaints.
  • Develop service procedures, policies, and standards.
  • Order parts and equipment, control inventory, and maintain computerized information systems within the unit.
  • Perform administrative and accounting tasks appropriate to the activities of the unit.
  • Maintain an orderly workflow according to priorities
  • Collaborate across all departments and ensure regular interaction with all levels of leadership 

Qualifications

  • Knowledge in providing a great customer experience
  • Knowledge of leadership methods and techniques
  • Proficiency in English
  • Working knowledge of customer experience software, databases,
  • and tools
  • Awareness of the industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Knowledge of service aspect essential

  

How To Apply

Apply today! Click the “Apply Today” button above or email barbara.reilly@aggrowth.com with your cover letter and resume and note the job you’re applying for in the subject line.

We thank you for applying, however, only those selected to continue in the interview process will be contacted.

AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.