Closing: June 15, 2022
Posted: February 1, 2022
Listed on the TSX, Ag Growth International Inc. (“AGI”) is a provider of the physical equipment and digital technology solutions required to support global food infrastructure including grain, fertilizer, seed, feed, and food processing systems. With over 4,000 employees worldwide, and facilities and offices in Canada, the United States, Brazil, India, Europe, APAC, Australia and Africa, AGI sells its products globally through a network of wholly owned subsidiaries and third-party dealers and distributors.
Today, AGI’s product portfolio also includes cutting-edge solutions that leverage IoT-enabled devices, sensor technology, and cloud computing. The AGI SureTrack product is an independent hardware and software platform that brings together data across the farm, in real-time, and provides customers with the ability to manage their crop production, manage their overall business, and market their grain-based on content and robust traceability. With a customer base that includes Growers, Ag Retail, Grain Buyers, and Food Processors, AGI SureTrack is an independent farm operating platform, with supply chain visibility and complete crop management.
The Customer Success Specialist (CSS) will be responsible for interacting daily with customers and/or Dealer partners by working directly to resolve issues and requests for products under the AGI Digital product line. Along with day-to-day responsibilities, the CSS team member will be working with other team members to ensure Customer Success Plans and/or Customer Journeys are carried out correctly.
The role will report to the Director of Customer Success, working closely with other members of the immediate & extended teams.
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We thank you for applying, however, only those selected to continue in the interview process will be contacted.
AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.
Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.