Field Service Technician

AGI SureTrack/CMC


Closing: April 29, 2022

Posted: April 5, 2022


Minneapolis, MN (St. Louis Park) , USA

Job Department


To apply for this position, please send your resume to Please use the job title as the subject line for reference.


About AGI

AGI is a global food-based infrastructure company publicly traded in Canada. With over 3,800 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems and an expanding platform for food processing facilities.

Today, AGI’s product portfolio also includes cutting edge solutions that leverage IoT enabled devices, sensor technology and cloud computing. The AGI SureTrack product is an independent hardware and software platform that brings together data across the farm, in real time, and provides customers with the ability to manage their crop production, manage their overall business, and market their grain based on content and robust traceability. With a customer base that includes Growers, Ag Retail, Grain Buyers and Food Processors, AGI SureTrack is an independent farm operating platform, with supply chain visibility and complete crop management.

The Opportunity

Inspects, troubleshoots, tests, and repairs AGI SureTrack CMC’s hazard monitoring and grain cable systems in the field or at the factory. Applies knowledge of mechanical and electrical (primarily low voltage) principles in determining the cause of equipment malfunctions and applies skills in restoring equipment to operation. The field service technician provides skilled mechanical and electrical support to all areas of field operations.

The Team

You are a member of the field service team, reporting to the Marketing Manager, and you are accountable for safely inspecting and repairing AGI SureTrack CMC’s products and systems. Because you will be in contact with current and prospective customers, and in a key position to influence their satisfaction and our company prosperity, this position requires excellent communication skills and professionalism.


  • Troubleshoot and repair mechanical and low voltage electrical equipment, including, but not limited to programmable controls, power supplies, drives, gauges, test equipment, gate controllers, Hazard Monitoring and Grain Management systems.
  • Plan and perform work requiring knowledge of electrical and mechanical theories and principles, local and national electrical codes, properties of various materials, and principles of operation and application of electronic equipment.
  • Install, start, and shut down equipment in accordance with AGI SureTrack CMC’s and our customer’s safety procedures and in line with OSHA and NFPA requirements.
  • Work and adhere to the utmost of safety standards at all times
  • Provide field safety inspections of CMC Hazard Monitoring and Grain Cable systems.
  • Provide training classes on proper installation and safe operations of our systems.
  • Promote the AGI SureTrack CMC brand in an articulate manner.
  • Possess leadership and excellent project management skills.
  • Act professionally in AGI SureTrack CMC’s and the customer’s best interests always.
  • Advise operators and operations managers of proper procedures and requirements for working safely with AGI SureTrack CMC equipment and components.
  • Maintain required performance and maintenance records for identified equipment.
  • Assist maintenance personnel with technical troubleshooting and minor repairs.
  • Must have clean driving record.
  • Field work and travel of up to 50% per month.



Experience/Qualifying Skills

  • Experience and the ability to work in an industrial manufacturing environment.
  • Computer experience and familiarity with MS Office suite.
  • Basic understanding of controls systems and PLC operation.
  • Excellent writing and verbal communication skills.
  • Ability to work safely and assertively under pressure and to adhere to project deadlines.
  • A thorough knowledge of electrical components and equipment including the use of test instruments for diagnostic purposes.
  • Ability to work well with all levels of personnel whether individually or in a team environment to safely assist with repairs and troubleshooting.
  • Willing to work any shift and overtime as required.
  • High degree of precision working with minimum tolerances is required.
  • Ability to climb and work on overhead structures, beneath machines and in close quarters while performing testing and repair work.
  • Ability to work and adhere to the utmost of safety standards in both the field and office.



  • Two-year technical degree, accredited apprenticeship program or the equivalent professional experience in a related technical field.


How To Apply

Apply today! Click the “Apply Today” button above or email with your cover letter and resume and note the job you’re applying for in the subject line.

We thank you for applying, however, only those selected to continue in the interview process will be contacted.

AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.