Who can participate?
The program is open to authorized AGI dealers in good standing. To stay eligible: 
・Your AGI account must be current, with no balances over 60 days past due at the time of travel. 
・You must be actively selling AGI products during both the baseline and qualifying periods. 

What time periods does the program cover?
・Baseline Period: December 1, 2024 – November 30, 2025 
・Qualifying Period: December 1, 2025 – November 30, 2026 
・Travel Dates: February 1–5, 2027 

How do I qualify?
・Your dealership qualifies based on program criteria set by AGI and shared with by your Territory Sales Manager (TSM). 
・If you have multiple locations, you are considered one entity, and eligibility is based on combined sales across all locations. 
・*NOTE: If you have any questions, please do not hesitate to reach out to your AGI TSM. 

Will I get updates on where my dealership stands on eligibility targets?
・Yes. Your Territory Sales Manager has details and will keep you updated regularly. 
・If you ever have questions or want an update more frequently, please reach out anytime— we are here to help. 

How are baseline and qualifying sales calculated?
・Baseline sales = total verified AGI sales from December 1, 2024, to November 30, 2025. 
・Qualifying sales = total verified AGI sales from December 1, 2025, to November 30, 2026. 
・AGI will confirm all sales before final qualification is determined. 

Do returns, credits or cancelled orders count?
・No. Returns, credits and cancelled orders do not count toward your sales totals for either period. 

Who verifies the sales numbers?
・AGI reviews and verifies all sales used for qualification. We may also audit our dealer records to ensure accuracy. 

What is covered by AGI?

AGI Rewards Trip includes the following: 
・Four (4) nights’ accommodation at Grand Velas Riviera Maya, Mexico  
・One room, double occupancy (depending on reward level achieved) 
・All-inclusive resort package 
・Round-trip ground transportation between Cancun International Airport and Grand Velas Riviera Maya, Mexico  

What is NOT included?
Dealer is solely responsible for arranging and paying for the following: 
・Round-trip airfare on or before February 1, 2027 
・All airport taxes, fees and baggage charges 
・Meals or expenses during travel to/from Mexico 
・Passport or required travel documentation 
・Travel & health insurance (strongly recommended) 
・Personal expenses including telephone calls, spa services, off-resort excursions, shopping, gratuities and incidentals 
・Any guest or companion travel expenses (airfare, travel documents, etc.) 
・Ground transportation to/from dealer’s home airport 

What can I expect on the trip?
AGI will share the full agenda as we move forward, but you can expect: 
・Networking with AGI staff and executive leadership 
・Special industry highlights and innovation updates 
・Awards dinner and other special gatherings 

What about tax implications?
・Recipients will receive IRS Form 1099 or CRA T4A for the fair market value of the trip for the 2027 tax year 

When do I need to provide my passport details?
・Please make sure we have your valid passport information by Monday, November 2, 2026. This helps us confirm your travel arrangements well in advance. 

What if I need to cancel my trip?
・If you need to cancel, please let us know by November 30, 2026. Cancelling by this date helps avoid any penalty or cancellation fees. 

What happens if I cancel after the deadline?
・Cancellations received after January 4, 2027, may result in you being responsible for any nonrefundable costs already incurred. This can include hotel cancellation fees, ground transportation charges, and other related expenses. 

Does AGI cover cancellations due to personal situations?
・Unfortunately, no. AGI will not cover costs related to cancellations caused by personal circumstances such as illness, family emergencies or work conflicts. 

What if weather causes delays or cancellations?
・Weather-related delays or cancellations are the responsibility of the participant. We recommend planning accordingly and considering travel insurance if needed.